Compliance

ecParcel is committed to maintaining the highest standards of compliance with all relevant Australian laws and regulations to ensure the security, privacy, and trust of our customers, partners, and website visitors.

Our Legal Commitments

  • Business Registration
    ecParcel operates as a duly registered entity in Australia and complies with all business licensing and regulatory requirements.
  • Privacy & Data Protection
    Customer privacy and data security are a top priority. Our practices are aligned with the Australian Privacy Act 1988 (Cth) and recent updates to privacy regulations. We implement secure data processing, storage, and transmission for all customer and business information.
  • Consumer Protection
    We strictly adhere to the Australian Consumer Law (ACL), ensuring clear information about pricing, products, services, warranties, and fair dispute resolution for all customers.
  • Web Accessibility
    Our website is designed to be accessible to all, in line with the Disability Discrimination Act 1992 (DDA) and current web accessibility guidelines. We continuously improve our site to provide a user-friendly experience for every visitor, including those with disabilities.
  • Transparency & Accountability
    All our legal policies—including our Terms & Conditions, Copyright Notice, and Privacy Policy—are available for your review. We regularly update these documents to reflect changes in laws and our operations.

Ongoing Compliance Efforts

Our team monitors regulatory changes and industry standards to ensure our business practices, website, and services remain compliant. We also welcome feedback and encourage users to report any accessibility or compliance concerns directly to us at inquiry@ec-parcel.com for immediate review.

ecParcel stands by its promise to operate lawfully, ethically, and transparently—supporting the trust our customers and partners place in us every day.